FAQ´S

• Philips is initiating a voluntary recall notification* to ensure patient safety in consultation with regulatory agencies
• Corrective actions include the deployment of updated instructions for use and a repair and replacement program for affected devices
• Philips aims to address all affected devices within the scope of this correction as expeditiously as possible

What Should People Do if They Have This Machine?

If you currently have a Philips machine, your first step will be to visit THIS WEBSITE to check if yours is one that is affected. If so, you can initiate a claim.

Other Information

If you need any further information or support concerning this issue, please contact the recall support hotline or visit the website:

1-877-907-7508

www.philips.com/src-update

Additional Information

For more information on the recall notification,* as well as instructions for customers, users and physicians, affected parties may contact their local Philips representative or visit www.philips.com/SRC-update.

*This is a recall notification for the US only, and a field safety notice for the rest of the world.

**Potential Risks Associated With the Use of Ozone and Ultraviolet (UV) Light Products for Cleaning CPAP Machines and Accessories: FDA Safety Communication.